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Account and Access

Managing Account Settings

Update your name and password, sign out other sessions, export your data, or delete your account.

Open Settings in the workspace sidebar to manage your account.

Profile

Update the name shown in your workspace. Your e-mail address identifies your purchase and cannot be changed from the workspace; contact support if you need help.

Password

Enter your current password and a new password of at least 10 characters. If you have forgotten your password, sign out and use Reset Password.

Sessions

Use Sign out other sessions if you signed in on a shared or lost device. Your current session stays active.

Export your data

Export my data downloads a JSON file containing your account details, datasets, saved analyses and reports.

Delete data or your account

  • Delete all datasets permanently removes every uploaded dataset from your account.
  • Delete account permanently removes your account, datasets, saved analyses and reports. You will be asked to confirm with your password. Records we are legally required to keep, such as purchase records, are retained as described in our Privacy Policy.

Deleting your account does not automatically request a refund. See Requesting a Refund.