Frequently Asked Questions

EuroData Score is a web-based data analytics platform designed to organize, process, and visualize structured information. You can upload datasets, check data quality, calculate descriptive statistics, analyze frequencies and trends, and export reports.

No programming experience is required. The platform is designed to make its supported analytical workflows accessible through an intuitive interface, and the Help Center explains each statistic in plain language.

No. Statistical analysis can help you understand historical patterns and relationships in your data, but it does not guarantee or predict future outcomes. Results depend entirely on the data you provide.

Yes. The public interactive demo uses a synthetic sample dataset and the same analysis tools as the workspace, so you can see exactly how the software works before purchasing.

No. The advertised offer is a one-time payment of €42 (EUR).

No. There are no recurring subscription charges, renewal fees or activation fees in the one-time offer. Your bank may apply its own currency conversion fees if your card is not in euros.

Payments are processed through Mundpay. You complete payment on Mundpay's secure checkout, and EuroData Score never receives or stores your full card details.

Because Mundpay processes the transaction, the description shown on your card statement is determined by Mundpay. Your purchase confirmation e-mail contains the order details if you need to identify the charge.

Access is provided digitally after Mundpay confirms your payment to our server. If you already have a verified account with the purchase e-mail, access is activated automatically. Otherwise, we send an activation e-mail so you can set your password.

It means your account can use the EuroData Score web application for as long as we operate the service, without further payments, including improvements to the core features. It does not include separately sold future products. If the service were ever discontinued, we would give at least 90 days' notice and the opportunity to export your data.

Yes. EuroData Score offers a 60-day money-back guarantee from the date of purchase, with no justification required. It is in addition to your statutory consumer rights.

When a refund is completed, access to the analytics workspace ends. Your account is not deleted automatically: you can still sign in to export a copy of your data or delete it from Settings.

EuroData Score supports CSV files (comma, semicolon, tab or pipe delimited) and JSON files containing an array of objects. The first row of a CSV must contain column names.

Yes. Each file can be up to 5 MB, with up to 50,000 rows and 100 columns. Each account can keep up to 50 datasets.

Not directly. XLSX is not supported at the moment. In Excel, Google Sheets or LibreOffice, use File > Save As or Download and choose CSV, then upload the CSV file.

Yes. You can export analytical results and tables as CSV, print or save reports as PDF from your browser, and export a copy of your account data as JSON from Settings.

Your datasets are visible only to your account, are never sold, never used for advertising and never used to train AI models. EuroData Score handles information according to its published Privacy Policy and the security controls described on the Security page.

You can delete any dataset from the Datasets page, delete all workspace data, or permanently delete your account from Settings. Deletion from our live database is immediate.

You can contact the support team by e-mail at support@eurodatascore.com or by using the contact form on our website.